Refund Policy

Last updated August 28, 2026

Dinero does not offer refunds. Please read this before you upgrade.

1. No refunds

All payments are final. Once a subscription charge is processed we do not issue refunds, partial refunds or pro-rated credits — including for unused time, unused credits, or accidental purchases.

2. Try the Free plan first

Every account starts on the Free plan with a lead allowance and no card required. Validate your workflow there before you upgrade; that is the trial.

3. Cancellation

You can cancel at any time from Billing. Cancellation stops future charges. Your plan stays active until the end of the paid period and then drops to Free. Past charges are not refunded.

4. Credits

Credits are consumed as usable leads and research operations are delivered. Consumed credits are non-refundable and non-transferable. Unused credits expire at the end of each billing period and do not roll over.

5. Service failures

If a platform-side fault caused credits to be spent without delivering usable leads, contact support with the details and we will restore the affected credits to your account. Credit restoration is the sole remedy; no cash refund is issued.

6. Provider costs

Costs incurred with your own connected provider keys are billed by that provider, not by us, and are outside this policy.

7. Affiliate referrals

Referral discounts are not offered: a customer who signs up through an affiliate link pays the standard $19/month price. Where a payment is nonetheless refunded, reversed or charged back, any affiliate commission recorded for that payment is cancelled or reversed under the Affiliate Program Terms.

8. Questions

Email support@dinerotech.online or open a ticket from Contact Support. We reply within 1 business day.