Privacy Policy

1. Data we collect

• Account data — name, email, authentication identifiers, and profile details from Google sign-in if you use it.
• Billing data — plan, credit balance and transaction records. Card details are handled by our payment processor, never stored by us.
• Usage data — pages viewed, actions taken, campaign and send logs, error diagnostics.
• Prospect data — business contact information discovered from public sources or supplied by you, plus research notes generated by the platform.

2. How we use data

• To operate your account, run discovery, research, campaigns and follow-ups.
• To meter credits, bill correctly and prevent abuse.
• To protect deliverability through bounce, complaint and safety monitoring.
• To provide support and respond to your tickets.

We do not sell your personal data, and we do not use your prospect lists to build a shared database for other customers.

3. Legal basis

Where GDPR applies, we process personal data under contract (delivering the service), legitimate interests (security, product improvement, B2B outreach), and consent where required.

4. Prospect data and your responsibility

When you use Dinero to contact prospects, you are the controller of that data and we are the processor. You are responsible for having a lawful basis to contact them, for honouring opt-outs, and for responding to their data requests. Dinero maintains a global unsubscribe list and suppresses contacts who opt out.

5. Sub-processors

We rely on infrastructure and service providers for hosting, database, authentication, email delivery, data enrichment and analytics. They process data only on our instructions and under contractual confidentiality obligations.

6. Retention

Account and billing records are kept while your account is active and for a reasonable period afterwards to meet legal obligations. Campaign logs and prospect records can be deleted on request. Unsubscribe records are kept indefinitely, because deleting them would break opt-out enforcement.

7. Security

Data is encrypted in transit, access is scoped per account with row-level security, and provider keys are stored as secrets on the server side only. No system is perfectly secure, but we treat credential and contact data as sensitive by default.

8. Your rights

Depending on where you live, you may request access, correction, deletion, portability, or object to certain processing. Email support@dinerotech.online and we will respond within 30 days.

9. Cookies and referral tracking

We use strictly necessary cookies and local storage for authentication and session state, plus limited analytics to understand product usage. We do not run third-party advertising trackers.

If you arrive through an affiliate referral link, we store a referral identifier in your browser for up to 30 days and record the click (including the referral code, timestamp and basic technical details such as IP address and user agent) so the signup can be attributed correctly. If you then create an account, we record the affiliate attribution on that account and share limited information with the affiliate: their referral statistics, and whether a referred account has become a paying subscriber. We do not share your name, email address or account contents with affiliates. Affiliate participation and payouts are governed by the Affiliate Program Terms.

10. Changes

We will post updates here and change the "last updated" date. Material changes will be communicated in-app or by email.