The AI answering service built for HVAC.
Dinero answers every HVAC call — tune-ups, no-heat, no-cool, system replacements — qualifies the job, and either books it on your calendar or dispatches your on-call tech for emergencies. 24/7, including the coldest night of the year.
Why HVAC contractors need a dedicated answering service
HVAC demand is spiky and seasonal. The first cold snap and the first heat wave generate weeks of call volume in days — and the highest-margin jobs (system replacements, after-hours emergency dispatch fees) go to whoever picks up the phone first. Industry data shows 85% of callers who hit voicemail never call back. They call the next listing on Google.
A generic call center doesn't know the difference between a routine tune-up and a no-heat call with a baby in the house. Dinero is trained specifically on HVAC workflows — system types, common symptoms, emergency thresholds — so it answers like someone who's worked the phone at an HVAC shop for years.
What Dinero handles on every HVAC call
Answers in under 2 rings
Every call — peak season, after hours, weekends — picked up by a natural voice that names your company.
Triages no-heat / no-cool
Confirms system type (furnace, heat pump, boiler, AC), age, and symptom before dispatching the right tech.
Emergency dispatch
True emergencies trigger an immediate call or SMS to your on-call HVAC tech with caller details.
Books tune-ups & maintenance
Routine jobs land on your calendar directly — no morning callback queue to work through.
Seasonal overflow
Handles the call spike during the first cold snap or heat wave without missing a single lead.
Full transcript + recording
Every call appears in your dashboard with a transcript, summary, and the booked appointment.
Pricing
One flat rate. No seasonal surcharges, no per-call billing.
- 1,000 included call minutes — 24/7 coverage
- Unlimited emergency dispatches
- Calendar booking, SMS confirmations, recordings
- $0.25 per overage minute
- Cancel anytime
Related
See how Dinero handles overnight emergencies across all trades in our After-Hours Answering Service guide.
Frequently asked
Stop losing HVAC jobs to voicemail.
Dinero is live in under 10 minutes. Connect your number, set your on-call rotation, and answer every call.