Never miss another emergency call.
A 24/7 AI answering service built for HVAC, plumbing, electrical, and roofing pros. Dinero triages overnight calls, dispatches true emergencies, and books the rest straight into your calendar — so you stop losing $2,000 jobs to voicemail.
Why after-hours coverage matters
Roughly 40% of service calls happen outside 9–5. A burst pipe at 11pm, no heat on a Sunday morning, a sparking outlet on a holiday — these are the highest-margin jobs you book all year, and the ones competitors win the moment your voicemail picks up. Industry data shows 85% of callers who hit voicemail never call back. They call the next listing on Google.
Hiring a human answering service costs $300–$1,500/month, locks you into per-minute billing, and still routes through a generic call center that doesn't know your service area, your pricing, or which jobs are real emergencies. Dinero replaces that with an AI receptionist trained on home-service workflows.
How Dinero handles overnight calls
Answers in under 2 rings
Every call — 2am, Sunday, Christmas morning — picked up by a natural-sounding voice that introduces your business by name.
Detects true emergencies
Trained on HVAC, plumbing, and electrical keywords: no heat, gas smell, sewage backup, water everywhere, sparking, exposed wires, active leak.
Dispatches on-call techs
Emergencies trigger an immediate call or SMS to your on-call rotation with caller name, address, and the issue.
Books non-urgent jobs
Routine calls get booked into the next available slot on your connected calendar — no callback needed in the morning.
Custom after-hours rules
Define your own hours, holidays, and which job types qualify as emergencies. Different rules for weeknights vs weekends.
Full transcript + recording
Every after-hours call shows up in your dashboard by 7am with a transcript, AI summary, and the booked appointment.
By trade
HVAC after-hours answering
Winter no-heat calls and summer no-cool calls are time-sensitive — and tied to flat-rate emergency dispatch fees. Dinero confirms the system type, age, and symptom, then dispatches your on-call tech with everything they need to roll a truck.
24/7 plumbing answering service
Burst pipes, sewage backups, and water heater failures don't wait until Monday. Dinero qualifies the urgency (water actively flowing? main shutoff located?) and triggers immediate dispatch so a tech is on-site before the damage doubles.
Emergency electrical dispatch
Sparking outlets, partial power loss, and burning smells are flagged as priority-1. Dinero collects panel info, asks the caller to kill the breaker if safe, and notifies your on-call electrician within seconds.
Overnight roofing calls
Active leaks during a storm need tarping tonight, not an estimate next week. Dinero books emergency tarp visits and schedules the full repair estimate for the next business day.
Pricing
One flat rate, 24/7 coverage — no separate after-hours surcharge.
- 1,000 included call minutes (overnight, weekends, holidays — all counted the same)
- Unlimited emergency dispatches
- Calendar booking, SMS confirmations, call recordings
- $0.25 per overage minute
- Cancel anytime
Frequently asked
Stop losing emergency calls tonight.
Dinero is live in under 10 minutes. Connect your number, set your on-call rotation, and never miss another after-hours job.